Any data that can identify an individual, such as name, date of birth, address, email, phone number, and other relevant information, is considered Personal Information (“Personal Information”). When you use our website, register for an account, or access our services, you may be required to provide Personal Information. This may include contact details, shipping and billing information, transaction history, website preferences, and feedback about our services. We store this information on servers located in different locations and elsewhere as needed. Additionally, we maintain an activity log unique to each user, which includes administrative and traffic details like source IP address, access time, date of visit, visited web pages, language usage, software crash reports, and browser type. This data is crucial for providing and enhancing the quality of our services. Rest assured, we never collect Personal Information without your consent.
MEANS OF COLLECTING AND PROCESSING DATA
The Personal Information we collect from you is utilized to provide our Services, offer Betstarexch customer care, perform essential security and identity verification checks, process your online transactions, and facilitate your participation in third-party promotions. For this purpose, we may share your Personal Information with carefully selected partners and parties with data sharing arrangements. Moreover, we may use your Personal Information to provide you with promotional offers and information about our products and services, as well as those of our partners, to enhance the range of offerings and improve customer service. Occasionally, we may ask for your participation in surveys or contests, but these are entirely voluntary, and you have the freedom to disclose the requested information. By accepting contest prizes or winnings from us, you agree to the use of your name for advertising and promotional purposes, unless prohibited by law. Unless you opt out of receiving promotional information, we may also use your Personal Information, including email and phone number, to keep you informed about our products, services, promotions, and selected gaming products from third parties.
CERTAIN EXCLUDED DISCLOSURES
We may disclose your Personal Information if required by law or if we believe in good faith that such action is necessary to: comply with any legal process served on us, our sites, or services; protect and defend our rights or property; or act to safeguard the personal safety of users of the services or the public. In instances where we find evidence of cheating, fraud, or any prohibited transaction, we reserve the right to share relevant information, including your identity, with other online gaming sites, banks, credit card companies, appropriate agencies, and relevant authorities. Additionally, for research purposes related to addiction prevention, data can be anonymized and provided to respective institutions.
You have the option to ‘opt out’ of receiving promotional communications. You can do this through your account settings on our sites or services, or by following the instructions in the email you receive from us, or by contacting Customer Service. If you need to confirm the accuracy of your Personal Information, update it, or have any complaints regarding its use, please feel free to contact us. We will update the information upon verifying the need for changes or restrict future use for marketing purposes. Please note that we may retain your Personal Information as required by law.
When accessing our services, information may be stored on your device in the form of cookies—small text files that record your preferences when you visit online pages. We also use Local Shared Objects or ‘flash cookies’ that function similarly to browser cookies. Neither cookies nor flash cookies can access other information on your computer. These methods are used solely to track your use of our services, monitor site traffic, improve our services, and show you more relevant and desirable advertisements. Some cookies are strictly necessary for the website to function correctly, while others enhance your experience. You have the option to accept or decline cookies in your web browser settings.
CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS
CONSENT TO SECURITY REVIEW
We reserve the right to conduct security reviews to validate the accuracy of your registration data, verify your use of the services, and ensure compliance with our Terms and Conditions and applicable laws. By using our services, you authorize us to disclose your Personal Information to third parties for the purpose of validating the information you provide during your use of our services. Security reviews may include ordering a credit report and verifying information against third-party databases. We may request additional information or documentation to facilitate these reviews.
We understand the importance of security and take measures to safeguard your Personal Information. All data collected from you is stored in an encrypted and password-protected database within our secure network, protected by state-of-the-art firewall software. We also ensure that our subsidiaries, agents, affiliates, and suppliers implement adequate security measures.
PROTECTION OF MINORS
Our Services are not intended for individuals under the age of eighteen (18) (or the lawful age in their respective jurisdiction). If you provide your information through our services, you affirm that you are eighteen (18) years of age or older. We actively seek to prevent minors from accessing our services, and any attempt to submit personal information by a minor will not be accepted.
Personal Information collected on our services may be stored and processed in any country where we or our affiliates, suppliers, or agents have facilities. By using our services, you consent to the transfer of information outside your country, including to countries with differing privacy laws. Rest assured that we ensure our agents, affiliates, and suppliers comply with our privacy standards, regardless of their location.
Our Services operate ‘AS-IS’ and ‘AS-AVAILABLE’ without liability of any kind. We are not liable for events beyond our direct control. While we strive to maintain the privacy of your Personal Information, we cannot guarantee error-free performance due to the complexities of our technology and business. We will not be responsible for any indirect, incidental, consequential, or punitive damages arising from the use or release of Personal Information.